We accept returns, please contact us within 3 days of delivery. Please return items to us within 14 days of delivery. Shipping costs for returns are paid by the buyer. We will only be responsible for the full refund of the amount including the shipping costs for returns or exchanges that are the result of incorrect completion of the order by us. If the item is not returned in its original condition, the buyer will be responsible for any loss of value.
Order preparation time
Orders take 3 to 5 business days to process, this period does not include shipping time. Orders are not shipped or delivered on weekends or holidays.
We ship to the address provided at the time of purchase. We cannot guarantee an address change after the order has been placed, but please email us immediately at firstname.lastname@example.org. If the package has not been shipped, the address change can still be made, otherwise it cannot be changed and the package will be returned to us. Once it arrives we will contact you to resend it, being your responsibility to pay for the new shipment. We are not responsible for incorrectly delivered or lost packages due to incorrect shipping information provided. If you are not interested in reshipping and request a refund, the original shipping costs are not refunded.
Cult Of Skull is not responsible for customs fees and charges, if applicable. We are not responsible for delays in delivery due to customs.
Due to the current situation caused by Covid, delivery times have been affected, and have increased. Temporarily until the situation in postal services normalizes, these are the estimated times:
-SPAIN: 1-5 business days.
-INTERNATIONAL: 7-45 working days.